Terms and Conditions
General terms and conditions of business
Based on these General Terms and Conditions (GTC), a contract is concluded between the customer and
Rosé Fashion Boutqiue, sole proprietorship
Represented by Dennis Meier
Address: Hofäckerstraße 1, 38524 Sassenburg
Email address: info@roséfashion-boutique.de
hereinafter referred to as the provider, the contract is concluded.
1. Subject matter of the contract
This contract regulates the sale of new goods from the textiles sector/sectors via the provider's online shop. For details of the respective offer, please refer to the product description on the offer page.
2. Conclusion of contract
The contract is concluded exclusively in electronic commerce via the shop system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The ordering process for concluding the contract in the shop system includes the following steps:
• Selection of the offer in the desired specification (size, color, quantity)
• Add the offer to the shopping cart
• Press the button 'order'
• Enter the billing and delivery address
• Selection of payment method
• Checking and processing the order and all entries
• Click the button 'order with payment'
• Confirmation email that order has been received
• The contract is concluded when the order confirmation is sent.
3. Contract duration
The contract is concluded for an indefinite period.
4. Retention of title
The delivered goods remain the property of the provider until full payment has been made.
5. Reservations
The provider reserves the right not to provide the promised service if it is not available.
6. Prices, shipping costs, return costs
All prices are final prices and do not include sales tax (value added tax) in accordance with Section 19 Paragraph 1 of the German Value Added Tax Act (UStG). The following flat shipping costs apply once per order: Germany: € 6.19. For partial deliveries, the flat rate only applies once. There are no additional costs for shipping. If there is a right of cancellation and this is used, the customer bears the cost of returning the goods. This also applies if the entire order is returned.
7. Terms of payment
The customer only has the following payment options: advance transfer, PayPal, Klarna. Other payment methods are not offered and will be rejected.
Advance payment: The invoice amount must be transferred in advance to the account specified after receipt of the invoice, which contains all information for the transfer and is sent by email.
PayPal: If you select a payment method offered via the “PayPal” payment service, payment is processed via PayPal, although PayPal can also use the services of third-party payment service providers for this purpose. If the seller/supplier also offers payment methods via PayPal for which they make advance payments to the customer (e.g. purchase on account or payment by installments), they assign their payment claim to PayPal or to the payment service provider commissioned by PayPal and specifically named to the customer. Before accepting the seller’s declaration of assignment, PayPal or the payment service provider commissioned by PayPal carries out a credit check using the customer data transmitted. The seller reserves the right to refuse the customer the selected payment method if the test result is negative. If the selected payment method is approved, the customer must pay the invoice amount within the agreed payment period or at the agreed payment intervals. In this case, they can only pay to PayPal or the payment service provider commissioned by PayPal with a debt-discharging effect. However, even in the event of an assignment of claims, the seller remains responsible for general customer enquiries, e.g. B. regarding the goods, delivery time, shipping, returns, complaints, declarations of revocation and sending or credit notes.
Klarna invoice: In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the payment method Klarna. Payment is made to Klarna. For more information, see Klarna's terms of use . Your personal data will be processed by Klarna in accordance with applicable data protection laws and as described in Klarna's privacy policy .
If payment is made by instant bank transfer (Klarna Sofort) from the Klarna Group, the CUSTOMER must have an activated online banking account with PIN/TAN procedure. At the end of the order process, the CUSTOMER is asked to enter his account number, bank code, PIN and TAN in the form pre-filled by the SELLER (bank details, transfer amount, purpose of payment). The transaction is then confirmed to the CUSTOMER immediately afterwards.
8. Delivery conditions
The goods will be dispatched immediately after receipt of the order. On average, dispatch takes place within 2 working days at the latest. The company undertakes to deliver on the 7th day after receipt of the order. The standard delivery time is 2-3 working days, unless otherwise stated in the item description. The provider will dispatch the order from its own warehouse as soon as the entire order is in stock there. If the provider is not responsible for a permanent delivery obstacle, in particular force majeure or non-delivery by its own supplier, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed of this immediately and any services received, in particular payments, will be refunded.
9. Contract design
If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer upon handover, or upon delivery of the goods to the selected service provider. The customer has no way of directly accessing the saved contract text. The customer can correct errors in the input during the ordering process. To do so, he can proceed as follows: Back button.
10. Right of withdrawal and customer service
cancellation policy
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day
• In the case of a sales contract: on which you or a third party other than the carrier designated by you took possession of the last goods.
• In the case of a contract for several goods that the consumer has ordered as part of a single order and which are delivered separately: on which you or a third party other than the carrier designated by you takes possession of the last good.
• In the case of a contract for the delivery of goods in several partial deliveries or pieces: on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece.
• In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party other than the carrier designated by you takes possession of the first good.
If several alternatives coincide, the last point in time is decisive.
To exercise your right of withdrawal, you must inform us (Rosé Fashion Boutique, Dennis Meier, Hofäckerstraße 1, 38524 Sassenburg, info@roséfashion-boutique) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, excluding delivery costs, promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us to "Rosé Fashion Boutique, Dennis Meier, Hofäckerstraße 1, 38524 Sassenburg, Germany" promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
end of the cancellation policy
11. Disclaimer
The customer's claims for damages are excluded unless otherwise stated for the following reasons. This also applies to the provider's representatives and vicarious agents if the customer makes claims for damages against them. Excluded are claims for damages by the customer due to injury to life, body, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages following grossly negligent or intentional breach of duty by the provider or its legal representative or vicarious agent.
Prohibition of assignment and pledging: Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has proven a legitimate interest in the assignment or pledging.
Language, place of jurisdiction and applicable law: The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies insofar as it does not restrict any legal provisions of the state in which the customer has his or her place of residence or habitual abode. In the case of disputes with customers who are not consumers, legal entities under public law or special funds under public law, the place of jurisdiction is the registered office of the provider.
12. Data Protection
In connection with the initiation, conclusion, processing and reversal of a purchase contract based on these terms and conditions, data is collected, stored and processed by the provider. This is done within the framework of the legal provisions. The provider does not pass on any personal data of the customer to third parties unless it is legally obliged to do so or the customer has previously expressly consented. If a third party is used for services in connection with the processing of processing procedures, the provisions of the Federal Data Protection Act are observed. The data provided by the customer when placing an order is processed exclusively for the purpose of establishing contact within the framework of contract processing and only for the purpose for which the customer has made the data available. The data is only passed on to the shipping company that undertakes the delivery of the goods in accordance with the order if necessary. The payment data is passed on to the credit institution commissioned with the payment. If the provider is subject to retention periods of a commercial or tax law nature, the storage of some data can last up to ten years. During the visit to the provider's online shop, anonymized data that does not allow any conclusions to be drawn about personal data and is not intended to do so, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the customer's request, the personal data will be deleted, corrected or blocked within the framework of the legal provisions. Information about all of the customer's personal data can be obtained free of charge. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: Rosé Fashion Boutique, sole proprietorship, Dennis Meier, Hofäckerstraße 1, 38524 Sassenburg, roséfashion-boutique.de
13. Severability Clause
The invalidity of any provision of these Terms and Conditions shall have no effect on the validity of the remaining provisions.